Service - Delivery

We strive to stay abreast of technological advances in our industry, always applying state of the art technology to leverage our operations, providing us with a competitive edge to offer service excellence to our clients.

High Pressure Jetting

CCTV Pipeline expectation

vaccum cleaning

Pipeline rehabilitation

Water reticulation

plumbing

Who are we?

BENE-TECH is a 100% black owned company and SMME civil construction and services company, that has evolved to diversified services in plumbing, sewer unblocking, maintenance and industrial and standard cleaning.  Founded in 2003 by Mr Badirile Benedict Ngonela, it is registered with CIDB and NHBRC.  BENE-TECH performs services for public and private sector organizations on a national level.

The company consists of young individuals, using our collective skills and understanding of markets and industries to ensure good governance and corporate management guaranteeing our best work whilst keeping our employees and communities safe.  We have positioned ourselves as an agent for the county’s economic growth infrastructure development and job creation.

BENE-TECH is an efficiently driven entity with committed drive for success.

Value Statement

BENE-TECH values a reputation of unquestionable ethics, sound management practice, a diligent focus on the final products and compliance with the following:

  • Excellent service to our valued clients
  • Embracing diversity
  • Teamwork
  • Professionalism
  • Understanding business and finance strategies
  • Ethical business operations
  • Understanding service marketing and communication

Mission Statement

To perform for our customers the highest level of quality services as well as to maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers, subcontractors, professional associates and customers.

We strive to continually:

  • Provide excellent services to our current and potential clients at all times.
  • Maintain high quality standards of professionalism and services delivery.
  • Develop a customer satisfaction orientated service.
  • Applying skills and meeting our clients’ expectations at all times.

HSE Procedure

OUR COMPANY HSE PROCEDURES

BENE-TECH’s safety, health and environment (SHE) policy and practices focus around a no-harm attitude towards people, communities and the environment.

We are committed to:

  • Use the full range Personal Protective Equipment
  • Use of Safe Tools and Equipment
  • Health and Safety Site Induction Training
  • Trained and competent staff
  • Regular on-site safety audits

gaurenteed

Service Delivery

Bene-Tech offers a 100% service delivery guarantee.

Our Vision

BENE-TECH’s vision is to become an established and leading brand in the corporate world, and positively invest in the social and economic development of the country.

Business relationships and constant communication is the cornerstone of our success.  We are always focused on customer satisfaction with uncompromising integrity.

Our Customer first policy

BENE-TECH has developed a system for receiving, recording, analysing, forecasting and taking corrective actions on all non-conformities/complaints pointed out by customers. We are committed to continually improving the effectiveness of our quality management system and customer experience through training our employees, continued collection of customer feedback and improving our processes.

Our team

Lillian Ngonela

Managing Director

Badirile Ngonela

Director

Deborah Frost

Admin and Receptionist

Tshekelo Thulo

Admin

Reitumetse Matli

Finance Clerk